Privacy Policy

1. Overview and Scope

Your personal data privacy is important to us and SyncFlow is highly committed in respecting and managing your Personal Data collected in line with this Policy. This Personal Data Privacy Policy sets out the collection, use and disclosure of your Personal Data. “Personal Data” means any data or information, whether true or not, about an individual who can be identified either (a) from that data; or (b) from that data and other information to which SyncFlow is likely to have access to. Personal Data excludes Business Contact Information which means an individual’s name, position name or title, business telephone number, business address, business electronic mail address or business fax number and any other similar information about the individual, not provided by the individual solely for his/her personal purposes.

2. When and What kind of Personal Data do we collect?

SyncFlow may collect, use and disclose the following data about you:

  1. When you provide Personal Data by filling in online forms when applying for SyncFlow’ services or feedback, asking queries, requests and other submissions;
  2. When you contact SyncFlow (i.e. telephone calls, online chat programs, social media, faxes and emails), we may keep a record of that correspondence;
  3. If you enter into any contract with SyncFlow or purchase any products/services from SyncFlow; 
  4. If you participate in any exhibition, event or workshop organised by SyncFlow or where SyncFlow is a participant;


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

  1. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  2. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  3. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

3. What purposes does SyncFlow Collect, Use and Disclose Personal Data?

SyncFlow may use the information we collect from you for any of the following purposes:

  1. To perform or carry out SyncFlow’ obligations such as our programs, workshops,arising from any contracts entered into between you and us;
  2. To handle products and services requests and inquiries;
  3. For payment administration purposes;
  4. To facilitate data analysis and business planning purposes;
  5. To process your inquiries and any and all other ancillary administrative purposes;
  6. Purposes incidental to each or all of the above.

We may also contact you by any means of communication for which you have given us contact details, including but not limited to email, telephone numbers, and post, for the purpose of getting your feedback or for providing you information which we believe could be of interest to you.

By your submission of your Personal Data to us, you consent to the onward disclosure of your Personal Data to these agents or service providers (as set out in no.3 of “What purposes does SyncFlow collect, use and disclose personal data?”) and the processing of your Personal data by these agents or service providers.

We only collect, process, use or disclose such Personal Data, in accordance with this policy. If you are acting as an intermediary, or otherwise on behalf of a third party, or supply us with information regarding a third party, you undertake that you are an authorized representative or agent of such third party and that you have obtained consent from such third party to our collection, processing, use and disclosure of their Personal Data. Because we are collecting the third party’s data from you, you undertake to make the third party aware of all matters listed in this policy by referring them to our agencies’ website.

4. Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of targeted advertising by:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.

4. Consent for the collection and use of your Personal Data

You consent to the collection, use, and disclosure of your Personal Data for the above-mentioned purposes and agree to be bound by the obligations it imposes on you when you accept this Privacy Policy. You accept this Privacy Policy when you continue to browse on SyncFlow’ website or continuing to engage with SyncFlow.

In this regard, please note that it is on your part to ensure that all personal data submitted to us is complete, accurate, true and correct at the time of submission. Failure on your part to do so may result in our inability to provide you with the products and services you have requested.

Please note that if you do not consent to any of the above business purposes, SyncFlow may also be unable to meet the purposes for which the information was collected.

5. Does SyncFlow disclose Personal Data to third parties?

SyncFlow may disclose your Personal Data to any member of our group, which means our subsidiaries, our ultimate holding company, and its subsidiaries, as defined in the Companies Act (Cap. 50).

On occasion, SyncFlow may use third-party agents and service providers to assist us in the use of your Personal Data as outlined under “What purposes does SyncFlow Collect, Use and Disclose Personal Data?” You consent to such use of your Personal Data by continuing to browse on SyncFlow’ website or continuing to engage with SyncFlow.

6. For how long does SyncFlow retain your Personal Data?

SyncFlow will cease to retain Personal Data, as soon as it is reasonable to assume that the purpose for collection of such personal data is no longer being served by such retention, and such retention is no longer necessary for legal or business purposes.

7. How does SyncFlow protect your Personal Data?

All electronic storage and transmission of personal data are secured and stored with controlled access.

Although every reasonable effort has been made to ensure that all personal data will be so protected, SyncFlow cannot be responsible for any unauthorized use or misuse of such information and from risks which are inherent in all internet communications.

Your Personal Data will only be disclosed for the express purpose of delivering the product or service requested and shall not be sold or disclosed to any other company for any other reason whatsoever without your consent.

8. Access and Correction of Personal Data

Please contact us via our email welcome@syncflow.guru, should you wish to have access to or seek to update, correct or withdraw the consent to collect and use your Personal Data. Your email should identify yourself and state which Personal Data and information about its use and/or disclosure is requested

9. Other Information

If you are concerned about the handling of your Personal Data, or if you have any complaints or queries related to your Personal Data or our Privacy Policy, please contact SyncFlow’ Data Protection Officer (“DPO”) at welcome@syncflow.guru.

SyncFlow reserves the right to change this Policy with or without notice from time to time.